1. Acknowledgment and Binding Acceptance:
By electronically or physically signing this Agreement or by placing a transport order with US Royal Transport LLC, Client acknowledges having thoroughly read, understood, and unconditionally accepted all terms set forth herein. Failure to fully consent to all provisions contained in this Agreement prohibits the Client from utilizing services provided by US Royal Transport LLC.

2. Brokerage Role and Scope of Services:
US Royal Transport LLC acts solely as a licensed auto transport broker. We facilitate the transport of vehicles through independently contracted and licensed motor Carriers (“Carrier(s)”). At no time does US Royal Transport LLC transport vehicles directly, nor do we take possession or custody of any vehicle. Our obligations are limited exclusively to identifying, appointing, and coordinating with an appropriate Carrier for the Client’s transport request.

3. Quotes, Pricing Adjustments, and Payment Terms:
All quotes issued by US Royal Transport LLC are considered estimated rates based on current national market conditions and are subject to adjustment. Factors including Carrier availability, fuel surcharges, traffic conditions, or specific route challenges may result in revised pricing. In such instances, US Royal Transport LLC shall notify Client in writing or electronically to obtain explicit consent prior to modifying the existing order. If Client refuses the adjustment, either party may cancel the order without incurring further obligation, and the deposit shall be refunded only if no Carrier has been assigned.
Payment Terms:

• All initial deposits (broker fees) must be paid via debit/credit card at the time of order placement.
• Remaining balances are payable directly to the Carrier at the time of vehicle delivery, and must be paid in cash, certified check, or money order only.
• Once a Carrier is assigned, the deposit becomes non-refundable, and any cancellations will be subject to forfeiture of the initial deposit amount.
• Client agrees not to initiate unauthorized chargebacks for rendered or partially rendered services. In the event of a chargeback, US Royal Transport LLC reserves the right to pursue recovery of funds and any associated banking or legal fees incurred by the company.

4. Client Commitments and Restrictions:
Client agrees not to engage or negotiate with other auto transport brokers or repost their vehicle on public load boards while US Royal Transport LLC is actively coordinating their transport. Violation of this provision, including posting the vehicle on other platforms or double-booking with another broker, shall result in the revocation of the quoted rate and forfeiture of the deposit. All cancellation or modification requests must be sent in writing via email to: info@usroyaltransport.com, and must be submitted prior to Carrier assignment. Once a Carrier has been confirmed, any Client-initiated cancellation shall result in a cancellation fee up to the full quoted transport cost, at the discretion of US Royal Transport LLC.

5. Pickup, Delivery & Transit Timeframes:
All pickup and delivery dates are strictly estimated timeframes, not guaranteed delivery dates. Neither US Royal Transport LLC nor the assigned Carrier shall be held liable for delays caused by weather, mechanical failure, road closures, Carrier scheduling conflicts, driver illness, or any other unforeseen circumstances. Client acknowledges that such delays shall not constitute a breach of contract, nor entitle the Client to any refund, rebate, or compensation of any kind.

6. Vehicle Preparation and Personal Items:
Client is responsible for ensuring the vehicle:

• Is in operable condition (unless otherwise disclosed in advance).
• Contains between ¼ and ½ tank of fuel.
• Has no more than 100 lbs of personal belongings, strictly confined to the trunk or rear cargo area.

These items are not covered by Carrier insurance and are transported solely at Client’s risk. Client further agrees to remove all toll tags, disable alarm systems, and provide all necessary keys. Any damages resulting from failure to properly prepare the vehicle shall be the sole responsibility of the Client.

7. Carrier Liability, Insurance Coverage, and Damage Claims:
Carrier liability begins upon pickup of the vehicle and execution of the Bill of Lading (BOL), and ends upon successful delivery and final signature at drop-off. Carriers contracted by US Royal Transport LLC are required to maintain active cargo insurance policies ranging from $100,000 to $250,000 minimum. The exact coverage may vary depending on Carrier. Client must inspect the vehicle upon delivery and note any visible damage directly on the BOL. All damage claims must be submitted in writing directly to the Carrier within 15 calendar days of delivery. Failure to note damages on the BOL or submit a timely claim may result in a complete denial of compensation. US Royal Transport LLC is not responsible for vehicle damage and does not process or resolve damage claims but will assist the Client in coordinating communication with the Carrier and supplying relevant documentation.

8. Limitation of Liability:
In the event of any claim against US Royal Transport LLC, the maximum liability shall be limited to the amount of the broker fee paid by the Client. Under no circumstances shall US Royal Transport LLC be liable for indirect, incidental, special, punitive, or consequential damages, including loss of use, lost time, lost wages, or inconvenience.

9. Governing Law and Dispute Resolution: This Agreement shall be governed by and interpreted in accordance with the laws of the State of Texas. Any disputes arising under or in connection with this Agreement shall be exclusively resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules. The arbitration shall be held in Garland, Texas, unless otherwise agreed in writing. Both parties expressly waive the right to trial by jury or participation in any class-action litigation.

10. Arbitration and Dispute Resolution
All disputes emanating from or pertaining to this Agreement shall be exclusively adjudicated via binding arbitration administered by the American Arbitration Association (AAA) pursuant to its Consumer Arbitration Rules, unless mutually agreed otherwise. Both parties irrevocably waive the right to judicial trial, jury trial, and participation in collective or class-action litigation.

11. Indemnification Clause:
Client agrees to indemnify, defend, and hold harmless US Royal Transport LLC, its employees, contractors, and affiliates from any claims, liabilities, costs, expenses (including attorney’s fees), damages, or losses arising directly or indirectly out of any breach of this Agreement by Client or Client’s representatives.

12. Entire Agreement: This Agreement constitutes the entire understanding between Client and US Royal Transport LLC and supersedes all prior agreements, representations, or understandings, whether written or oral.